Creek To Peak proudly stands behind all our products and have tested them out personally in all types of weather conditions, scenario’s and different parts of the world. Various athletes and military personal have tested them too as far away as Iraq and New Zealand.
We are a small company and we offer FREE SHIPPING with all our orders so please keep that in mind when you have a return or exchange with us.
We do not accept any clothing that has been worn or damaged or any gear that has been opened. If we messed up with fulfillment and accidentally sent the wrong size or item as we are humans and not robots… we will gladly exchange the item for you or issue a full refund minus the cost of shipping back the item or items to us. If the reason for return is not a result of an Creek To Peak error, the cost of return shipping will be deducted from your refund unless your item qualifies for a free return.
We cannot accept returns of opened items or items returned more than 14 days after delivery.
To return/exchange a product, please contact us at firstname.lastname@example.org and we do our best to make it right and keep you a happy and a returning adventurer/explorer. We sincerely appreciate your business and patience as we would not be a brand without all of you!
Sincerely and Grateful,
Team Creek To Peak
“Wear Your Adventure!”